Refunds & Exchanges
Not sure what to order?
Reach out before you buy. We're happy to help you pick the right size or style for your child.
📧 hello@bentobuds.com.au
Not quite right? We've got you.
We want every little legend's lunchtime to be sorted - so if something's not working for you, here's how we can help.
Returns & Exchanges
Changed your mind? No stress. You have 30 days from purchase to return your order for a store credit.
To be eligible:
- Products must be unused and in original condition
- All original packaging must be intact
- Personalised products cannot be returned or exchanged
We don't offer refunds for change of mind, store credit only.
Something wrong with your order?
If your product has a manufacturing fault, we want to know about it straight away. Email us with a photo and your order number and we'll make it right.
📧 hello@bentobuds.com.au
Got questions? We're real people and we actually reply.